30 10, 2021

Complaint Management

October 30th, 2021|

Most professionals do not welcome complaints from the users of our services.  Too many times a patient will have a genuine grievance as to their treatment and if they do

20 12, 2014

Procedure for hearing: Transfer of Hearing

December 20th, 2014|

In Bentley v Dr Nguyen [2014] NSWDC 231, a plaintiff  is claiming damages from a dentist and two other defendants. In circumstances where the treating defendants and also all experts

5 12, 2014

Extraction gone wrong

December 5th, 2014|

A recent decision of the ACT Supreme Court can be found here.   In  Robinson v Ng [2014] ACTSC 227, on 7 November 2014, judgement was handed down by Master

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